Privacy Policy

1Introduction

VIENCHIBAO – HuyK Jewelry (operated by HuyK Global LLC, hereinafter “we,” “us,” or “our store”) recognizes the importance of protecting customers’ personal information and considers the proper management and protection of such information to be our social responsibility.

This Privacy Policy outlines how we handle customers’ personal information when they use our website (huykjewelry.com) and related services.

2Collection and Use of Personal Information

2.1 What is personal information?

Personal information refers to information relating to a living individual, including their name, date of birth, address, telephone number, email address, and other information that can be used to identify a specific individual.

2.2 Purposes of use

We use the personal information we collect for the following purposes:

• To confirm orders, process payments, arrange shipping, and provide after-sales services.
• To respond to and handle customer inquiries and consultation requests.
• To prevent fraudulent orders, maintain security, and address violations of our terms and conditions.
• To improve our services and provide information about new products and promotional campaigns.
• To comply with applicable laws and respond to requests from authorized government authorities.

3Types of Personal Information We Collect

3.1 Information provided directly by customers

When purchasing products or contacting us, customers may provide the following information:

• Full name, shipping address, telephone number, and email address.
• Payment information (credit card details and other payment data are securely processed through payment service providers).
• Contact history, size requirements, and details of special order requests.

3.2 Automatically collected information

When customers use our website, we may collect the following information to improve convenience and analyze website traffic:

• IP address, device identification information, operating system, and browser type.
• Browsing history, purchase history, time spent on the website, and other access logs.

4Use of Cookies

We use cookies to improve the convenience of our services and analyze website usage.

Customers may refuse cookies through their browser settings. However, some features, such as the shopping cart, may not function properly if cookies are disabled.

5Disclosure and Sharing of Information with Third Parties

We do not provide or disclose customers’ personal information to third parties without their consent, except in the following circumstances:

• When entrusting shipping and delivery services to third-party carriers.
• When providing information to payment service providers to process transactions.
• When disclosure is required by law or requested by courts, police, or other authorized government authorities.

6Data Management and Security

We strictly manage customers’ personal information and make reasonable efforts to maintain its accuracy and keep it up to date.

We also implement appropriate security measures to prevent unauthorized access, loss, damage, alteration, or disclosure of personal information.

7Protection of Minors

Our services are not intended for individuals under the age of 18 without the consent of a parent or legal guardian.

If we discover that we have collected personal information from a minor, we will promptly take appropriate measures to address the situation.

8Customer Rights

Customers have the right to request access to, correction of, addition to, deletion of, or suspension of the use of their personal information.

If you wish to exercise these rights, please contact us using the email address below. We will verify your identity and respond to your request promptly.

9Contact Information

If you have any questions, comments, or requests regarding the handling of personal information, please contact us.

10Amendments and Applicable Law

This Privacy Policy is established and operated in accordance with applicable laws and guidelines of the United States, including Shopify’s applicable policies and requirements.

We may revise this Privacy Policy when necessary.